This Privacy Policy governs the manner in which b2bhotels.pk collects, uses, maintains and discloses information collected from users (each, a "User") of the www.b2bhotels.pk website ("Site"). This privacy policy applies to the Site and all products and services offered by b2bhotels.pk.
1. Information We Collect
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including when Users register on the Site, place a booking, subscribe to our newsletter, or interact with other activities, services, features or resources we make available on our Site. Users may be asked for their name, email address, phone number, company name, and mailing address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from using certain Site features.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of device, and technical information about Users' connection to our Site, such as the operating system, the Internet service provider utilized, and other similar information.
2. How We Use Collected Information
b2bhotels.pk may collect and use Users' personal information for the following purposes:
— To process bookings: We use the information Users provide to process hotel bookings and related transactions made through our platform.
— To improve our platform: We continually strive to improve our website offerings based on the information and feedback we receive from Users.
— To send periodic emails: We may use the email address to send User information and updates pertaining to their bookings, account activity, or other service-related notices.
— To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
— To provide customer support: We use your information to respond to your queries, troubleshoot problems, and provide support related to your account or bookings.
3. Web Browser Cookies
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
4. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
5. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may share information with hotel suppliers and third-party service providers who assist us in operating our platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
6. Third-Party Websites
Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
7. Changes to This Privacy Policy
b2bhotels.pk has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
b2bhotels.pk
Email: support@b2bhotels.pk
Website: www.b2bhotels.pk
This document was last updated on June 3, 2026.
